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Reviews for The Residences at Springfield Station

Posted On: 8/4/2020

Jonathan Gonzalez- Quality Customer Service

I've called the leasing office twice regarding two separate issues and spoke with Jonathan both times. He has been very patient and kind in providing guidance and relaying staff coordination, on the process of resolving my concerns. He's provided amazing customer service.
By: Brittany R.     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/1/2020

Residence of Springfield Station

This is an upscale property. This is 2d time I have lived here. Community is great. Upscale facilities. Response on issues is quick. You won’t be disappointed.
By: Walter Reichenbach     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2020

I have lived here for almost a year and really enjoy it

I have lived here for almost a year and really enjoy it. There are lots of friendly people my mid rise building floor is extremely quiet and the bills are relatively low considering everything I get here. There's a pool there's a fitness center there's a business center there's a place where I can play cards with my friends so I'm very happy here. There's even a couple of dog areas and valet trash is a bonus. Management is very attentive. When there's a problem and it gets taken care of quickly and I've only had one in a year. Love that my place is totally redone with stainless steel appliances in the kitchen.
By: Katrina S.     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2020

Outstanding customer service

Started renting at this apartment complex and I'd say by far the staff member who helped me has outstanding customer service. Based on the customer service he provided, it made it easier for me to move in. He answered all questions honest and was super efficient with responses even during late night hours. Once we moved in all appliances that were showed virtually through a video were perceived the same way. I really like this place although seems as if there are many minor issues that could be easily fixed. I highly recommend renting here because of management, location, the setup and the efficiency.
By: Verified Resident 775329     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2020

I’ve had nothing but an amazing experience since living here

I’ve had nothing but an amazing experience since living here. The leasing office team are always friendly and helpful. The maintenance team take care my issues quickly and efficiently . This is a great location being right across from Springfield Mall and is very convenient. I’m only 20 minutes from downtown DC and 10 minutes from the National Harbor; I plan on staying here as long as I live in the area
By: Geralisa Eades     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2020

Helpful, responsive, pleasant and super super professional!

My experience with the rental office staff so far has been outstanding! They are exceptionally helpful, responsive, pleasant and super super professional! Your rental office staff will take your company a long way . Thank you.
By: ayanna Edwards     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/9/2020

Maintenance Request Responsiveness

Maintenance request response was super quick.
By: Philip J   
Source: Property Site Read Property Manager's Response

Posted On: 7/8/2020

Great location and staff.

Great Staff! Great location and good value for what you get. The amenities are good.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Value
5 out of 5 stars
Parking
5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars